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Frequently
Asked Questions
Q:
What is DVR?
A:
DVR is a term used to describe Digital Video Recording.
Unlike analog equipment, like a tape recorder,
VCR, or Time Lapse Recorder, DVR is purely digital,
providing the highest quality surveillance video
available.
Q:
How can DVR benefit my business?
A:
DVR can take the place of a security monitor,
motion sensors, time lapse recorder, quad processor,
multiplexer, and accessories. Digitally record
all video, and login remotely to see your cameras.
Q:
Does it use videotapes?
A:
This is a digital system and eliminates the use
of videotapes. If you are currently spending $50
to $75 a month on videotapes, for about the same
price, you can lease a new DVR system.
Q:
How does your system compare to other DVR systems?
A:
For starters, some of our clients were sorry they
didn't buy from us first. They indicated slow
video speeds, blurry images, poor playback features,
insufficient data storage, and frequent system
crashes, were common characteristics with competitive
products that cost less.
Q:
What kind of video cameras can I use?
A:
Wired, wireless, color, and black & white
cameras are all compatible with our systems and
cards.
Q:
What is your product warranty?
A:
All purchases are warranted up to 1 full year
after the date of sale. We will gladly exchange
any non-functional
or non-working item for the same item purchased.
Contact our sales office toll-free (888) 349-8810 for
assistance.
Q:
Who's name will appear on my credit card statement?
A:
The name on your credit card statement will show
BPS&I Electronic Systems.
Q:
What is your policy regarding privacy?
A:
We value your privacy. All orders are confidential.
We will never release any purchase information
to anyone.
Q:
How quickly can you ship?
A:
Shipping options are UPS Red Next Day, UPS Blue
2nd Day, and UPS Ground approximately 2 weeks
delivery time.
Q:
Do you ship discretely?
A:
Yes. A signature is required at the time of delivery.
Q:
Is technical support available?
A:
Yes. We offer product support with all purchases.
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